Client Care Coordinator – Sunset Skin
At Sunset Skin, we are passionate about helping our patients feel confident, refreshed, and cared for from the moment they walk through our doors. We are seeking a friendly, organized, and motivated Client Care Coordinator to join our growing team and help create an exceptional patient experience.
As the face of Sunset Skin, you will play a vital role in ensuring our clinic runs smoothly while building meaningful relationships with our patients. This position is perfect for someone who thrives in a fast-paced environment, loves customer service, and has a passion for aesthetics, skincare, and wellness.
What You’ll Do
- Greet patients warmly and provide exceptional customer service
- Answer incoming phone calls, texts, and online inquiries
- Schedule, confirm, and manage appointments efficiently
- Assist patients with treatment questions, memberships, promotions, and retail products
- Check patients in and out while processing payments accurately
- Maintain a clean, organized, and welcoming front office environment
- Support providers and staff with daily clinic operations
- Help manage inventory and retail displays
- Assist with social media content, promotions, and patient engagement
- Ensure patient confidentiality and professionalism at all times
- Perform opening and closing duties as needed
What We’re Looking For
Qualifications:
- High school diploma or GED required
- Previous customer service, receptionist, or sales experience preferred
- Experience in a medical spa, aesthetics, dermatology, or medical office setting is a plus
- Experience with scheduling or POS systems preferred
- Social media experience is a plus
Skills & Attributes:
- Outstanding communication and interpersonal skills
- Friendly, positive, and professional demeanor
- Strong multitasking and organizational abilities
- Ability to stay calm and efficient in a busy environment
- Detail-oriented with strong problem-solving skills
- Team player with a proactive attitude
- Passion for beauty, skincare, wellness, and aesthetics
Why Join Sunset Skin?
- Positive and supportive team culture
- Beautiful modern medical spa environment
- Employee discounts on treatments and skincare
- Opportunities for growth and advancement
- Ongoing education and training opportunities
- Flexible scheduling opportunities
- Competitive compensation
If you love creating meaningful client experiences and want to grow in the aesthetics industry, we’d love to hear from you.
To apply, please send your resume and any relevant social media or customer service experience to: info@sunsetskinmedspa.com